Testimonials

Don’t take our word for it… see what our clients are saying about the PetPoint Data Management System

PetPoint Is Really A Great Tool

PetPoint is really a great tool. Several shelters that I work closely with have made the move to PetPoint and have a much easier time tracking results for SAFER™ and Meet Your Match™.

- Emily Weiss Ph.D., CAAB

PetPoint Has Taken Us From Doing Everything By Paper

We are a small Humane Society in Alpena, MI. We house approximately 125 animals on a daily basis, using a skeleton crew and myself to maintain animal care and cleanliness. PetPoint has taken us from doing everything by paper to being able to pull accurate reports quickly. It has also enhanced our adoptions with hourly updates to our Petfinder site through PetPoint. We are thrilled to be able to offer 24PetWatch insurance, 24PetWatch microchips and to use PetPoint- it is so easy. Thank you for the opportunity.

- Natalie Francis, Huron Humane Society, MI

PetPoint’s Support Team Is Always Available To Walk Us Through A Question Or Problem

We have been using the PetPoint database for well over a year now and it is terrific. We have found it easy to customize for both our unique needs and our off-site adoption center locations. Data entry is easy, as is data look-up and PetPoint’s support team is always available to walk us through a question or problem. I can’t say enough for the power and benefit of the PetPoint package. It has been a life-saver for us!

- Joan Star, Co-Founder, THE RESCUE HOUSE, San Diego, CA

All The Information We Need Is At Our Fingertips

As a high-volume, no-kill animal shelter, it seems there are never enough hours in the day. PetPoint has actually increased the time we are able to spend working directly with our animals and adopters, and lessened the amount of time we must spend in the office. When an adopter calls and needs information about a pet they have previously adopted, or want to adopt, all the information we need is at our fingertips. The ability to offer our adopters the 24PetWatch Gift is invaluable, as is the easy, automatic microchip registration. PetPoint has been a tremendous addition to our shelter!

- Christy Anderson, Executive Director, Wright-Way Rescue - IL

Usable Information At My Fingertips

Without good data we lose the ability to plan for the future. With good and accessible data we can make plans that proactively impact animals in our community. The thing I like best about using PetPoint is always having data and very usable and informative reports at my fingertips. I can easily navigate the reports section and have good information when I need it.

- Barbara Carr, Executive Director, SPCA Serving Erie County

Quick, Easy And Painless Change Over

No change is ever easy and converting databases is no exception. The PetPoint team made the conversion painless and where we did have glitches, they were quick to come up with a resolution to the problem. The reports feature of the PetPoint system is fabulous. The ready-made reports are comprehensive and easy-to-use. And the PetPoint team is willing to create additional reports upon request. The best part about PetPoint and the PetPoint Team is their willingness to work individually with our shelter to solve our problems even though the software is being used by hundreds of other shelters around the country. Their service is top-notch.

- Alice Calabrese Smith, President/CEO, Humane Society at Lollypop Farm

There Are So Many Positives Regarding PetPoint

There are so many positives regarding PetPoint and the daily difference it makes for our operation. Efficient and quick access to data, user friendly data entry, easy to view screens and reliable reporting of data are just a few of the benefits. Not having to write separate Crystal reports to collect and present data is a huge plus. PetPoint Customer Support Representatives are knowledgeable and dependable, and the PetPoint team is willing to listen and implement new ideas to improve the product. And then there is the added value of the 24PetWatch microchip program and the 24PetWatch pet insurance program as part of the package. Combining all of these models and introducing them to our operation has improved our ability to care for our animals, provide better value for our adopters, and reduce our operating expenses. Throw in the purchasing power offered through the Staples office supply program and I feel we have partnered with a company that is always looking for ways to help us reduce cost so more of our resources can go to helping animals in need. I look forward to the next innovation from the PetPoint team!

- Frank Valente, Executive Director, Humane Society of the Treasure Coast

Very Intuitive And Easy To Use

Our staff has found the transition from our old client server-based software to PetPoint easy and straightforward; in particular, the application’s Wizard-based structure makes it very intuitive and easy to use. By moving to PetPoint, we will not only save money, but will also increase organizational efficiency—and that is critical to us being able to continue to implement and grow our mission.

- Stephen Musso, Executive Vice President and Chief of Operations, ASPCA

...We Never Have To Worry About Software Becoming Outdated

The Humane Society of Elmore County has used PetPoint since early summer of 2007 and plans on sticking with it for the long-term. PetPoint has not only allowed us to better track our animals, but is a wonderful tool to track people and how they have interacted with the shelter. Being able to pull up a person’s name to see if they have adopted pets from us before, turned in animals previously, are donors, or are sadly people we might not want to adopt to is extremely valuable as this kind of information was extremely difficult to track manually. The 24PetWatch health insurance is a tremendous bonus for our adopters – while we hope we never adopt a pet that will get sick, it can happen and the health insurance can make a huge difference to the adopter being able to keep and treat that pet or having to return it to the shelter. With PetPoint being a server-based program, we never have to worry about software becoming outdated and the PetPoint help desk personnel are very responsive and open to new ideas and suggestions as PetPoint grows and evolves. This ability to dynamically improve PetPoint makes it the hands-down winner to any other non-server based program in our eyes. So thanks PetPoint for making such a wonderful program available to all of us in the shelter world where money and resources are always tight, and for being there to support us so well on a daily basis.

- Rea Cord, Director, Humane Society of Elmore County, Inc.

...We Can Get So Much Animal Information With The Click Of A Mouse

"PetPoint has really been helpful to our staff. I love the reports that are generated and that we can get so much animal information with the click of a mouse. PetPoint's customer service has been great and they respond to us quickly with any issues or questions that we have. I'd also like to add that the recently expanded benefits to the 24PetWatch insurance program have been a hit with the public."

- Sherry Silk, Executive Director, Humane Society of Tampa Bay

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